Scenario:
How do I downgrade my service?
Solution:
This article explains how to downgrade a specific service.
- Login to the secure clients area at https://clients.mxtools.co.uk
- Select the "My Products & Services" menu option
- From the list of services click on the "View Details" button of the service you wish to cancel.
- This will take you to a details page where you can click on the tab labelled "Management Actions".
- Then click on the option "Upgrade/Downgrade"
- Select the service you wish to downgrade to and then follow the cart process.